Credit Note Format

A credit note reduces or reverses an invoice you have already issued. Fill it in below and send it with a reference to the original.

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Minimal

Air, hairlines, nothing shouting.

Modern

Soft panels and a colour band.

Corporate

Ruled table, formal header.

Studio

Oversized title, creative-agency spacing.

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When to raise a credit note

The invoice value was too high
Goods were returned
A discount was agreed after invoicing
The supply was cancelled after the invoice went out
Tax was charged at the wrong rate

Always reference the original

A credit note should point clearly at the invoice it adjusts — number and date. Without that reference neither your books nor your client's reconcile, and GST returns become a puzzle. There are also time limits on when a credit note can be reflected in returns, so raise it promptly and check the current rule with your CA.

Common mistakes

Not referencing the original invoice
Editing the original invoice instead of issuing a credit note
Missing the window for reflecting it in returns

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Questions

Can I just edit the original invoice instead?

No. Once an invoice has been issued and reported, the correct route is a credit note. Editing history is what audits look for.

Does a credit note need its own number series?

Yes, keep a separate continuous series for credit notes.

Is this really free?

Yes. Every document type, all eight templates and unlimited documents are free, and you do not need an account to make your first one.

This page is general information, not tax or legal advice. Rules change and what applies depends on your business — confirm anything important with your CA.

Other formats

Everything else you
might need to send.

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